Welcome Package AU$3,750
+ 300 Free Spins

Across four deposits

Contact Golisimo Casino

If you need help with Golisimo Casino, email our support team at support@golisimocasino.best. We can assist with general account questions and help direct your request to the appropriate team.

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How to get in touch by email

To contact Golisimo Casino, send your message to support@golisimocasino.best. Please use the email address associated with your account where possible, as this can help the support team identify your request and provide relevant assistance. Keep your message clear and include the main issue you would like resolved.

Contents

You can contact support about matters such as:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment-related queries
  • Bonus terms, eligibility or general promotion questions
  • Technical problems affecting the website or your account
  • Responsible gambling tools, limits or account support requests

What to include in your message

For faster assistance, include your account email address or username, a short description of the issue and any relevant details, such as the date a problem occurred or the steps that led to it. If appropriate, attach screenshots showing the error or information you are referring to. Do not send your password or full payment details by email.

Support requests are usually answered within 24 hours, although response times can vary depending on the subject and the information required. If your request concerns responsible gambling, please explain what assistance you are seeking so it can be handled appropriately.